SoftwareOne Management Portals Comparison
The table describes the various features available in SoftwareOne Management Portals. Where there are overlaps, SoftwareOne Cloud Management Portal is preferred.
Feature | |||
|---|---|---|---|
Buying new software & cloud services |
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Analyzing your spending |
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Checking your inventory |
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Recommendations |
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Analytics |
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Raising incidents |
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Raising services requests |
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Managing your tickets |
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Escalating Tickets |
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Monitoring services health |
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Knowledge base |
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SoftwareOne Cloud Managed Services Online
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General Navigation
Raising an Incident or Service Request
Creating Incident or Service Request
Raising Escalations Option 1
Raising Escalations Option 2
Services Status
SoftwareOne Cloud Management Portal
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My Tickets Summary
Raising an incident or service request
